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CDI - RESPONSABLE TRAINING FACTORY AFRIQUE - (F/H/X) Job Opening In Dakar – Now Hiring CANAL+ Group


Job description

Votre rôle et vos missions

· Définir et mettre en place le cadre de travail et de collaboration de la Training Factory (nouveau département)


· Manager une équipe composée de 4 personnes


· Recenser les besoins en formation des différentes filiales, les prioriser et apporter lexpertise nécessaire pour y répondre 


· Définir les dispositifs de formation, en lien avec les priorités business, pour soutenir les évolutions doffres, la connaissance autour des produits, procédures, outils (notamment CRM) ainsi que les compétences métiers (techniques de vente)


· Superviser la conception et le déploiement de ces dispositifs de formation, en présentiel et en digital


· Contrôler les acquis des équipes via les outils disponibles et un audit du discours terrain régulier


· Animer les communautés de formateurs et référents (réseau de distribution, call center, techniciens)


· Représenter la Training Factory dans différents comités (opérationnels, projets)

 Et si on parlait de vous ?

  • Vous êtes diplômé / diplômée d'une école de commerce ou formation universitaire commerciale et/ou marketing 

  • Vous avez une expérience en formation déquipes de vente ou de téléconseillers 

  • Vous témoignez de 5 ans d'expérience dans un poste similaire

  • Fort sens du business et des attentes opérationnelles, intérêt pour le secteur des télécommunications

  • Vous avez un excellent sens du relationnel, une grande rigueur, et un goût prononcé pour lopérationnel et la gestion de projet et vous avez une forte aptitude à insuffler de l'énergie aux autres.


  • Vous aimez travailler en transversalité, avec des équipes diverses, sur des sujets concrets et stratégiques.

  • Vous savez faire preuve dautonomie, de leadership bienveillant, et êtes force de proposition, le tout avec créativité

  • Vous maîtrisez les outils bureautiques, les indicateurs de performance, et vous êtes à laise avec les environnements multiculturels.

  • Vous parlez couramment anglais et français

  • En tant que média, producteur et distributeur de contenus, le Groupe CANAL+ a une responsabilité particulière.

    En interne ou à lécran, nous soutenons une création ambitieuse, inclusive et respectueuse des limites planétaires.


     On agit pour légalité entre les femmes et les hommes, contre toute forme de discrimination ou harcèlement


     On agit pour légalité des chances et linclusion de tous et toutes


     On agit pour réduire notre impact environnemental et éco-concevoir nos produits


    Si vous voyez cette annonce, cest que vous avez votre chance et que nous navons pas encore trouvé la perle rare!

     Seulement chez CANAL+ à Dakar (Sénégal)

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your CDI RESPONSABLE Potential: Insight & Career Growth Guide


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    Are You Looking for CDI RESPONSABLE TRAINING FACTORY AFRIQUE (F/H/X) Job?

    Great news! is currently hiring and seeking a CDI RESPONSABLE TRAINING FACTORY AFRIQUE (F/H/X) to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CANAL+ Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Senegal laws and regulations

    What Is the Average Salary Range for CDI RESPONSABLE TRAINING FACTORY AFRIQUE (F/H/X) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Dakar. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for CDI RESPONSABLE TRAINING FACTORY AFRIQUE (F/H/X) Job Success

    CANAL+ Group interview tips for CDI   RESPONSABLE TRAINING FACTORY AFRIQUE   (F/H/X)

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    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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