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CHEF D’AGENCE H/F Job in Senegal Recruiting by BANQUE ISLAMIQUE DU SENEGAL La Force d'une Vision Commune!

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CHEF D’AGENCE H/F

🏢 BANQUE ISLAMIQUE DU SENEGAL La Force d'une Vision Commune!
📌 Senegal, Senegal, Senegal
💼 other general
⌚ 20 hours ago

🔖 Full Time

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Titre : CHEF D’AGENCE

Titre du Supérieur Hiérarchique : Directeur de l’Exploitation

Location : Dakar

Lieu : à déterminer

Objectifs Généraux

L’objectif du poste de Chef d’Agence est de mettre en œuvre la politique commerciale de la banque pour la réalisation des objectifs annuels en emplois, de ressources, de comptes, de produits et services bancaires dans le cadre d’une gestion saine et rentable.

Responsabilités Principales

Animer et gérer l’équipe de l’agence afin d’assurer un service de qualité et d’atteindre les objectifs

Développer et optimiser le PNB et la rentabilité de son agence

Fidéliser la clientèle et rechercher de nouveaux clients

Prendre en charge les requêtes de la clientèle

Conseiller les clients et prospects sur les produits et services bancaires

Promouvoir et vendre les produits et services

Mettre en œuvre avec l’appui du Responsable du Réseau tous types d’actions commerciales

Suivre la rentabilité de ses clients

Superviser la mise à jour des dossiers d’ouverture de compte

Apprécier et maîtriser le risque commercial

Assurer une bonne tenue des comptes du portefeuille : assurer la gestion des comptes débiteurs, des irréguliers, des comptes sans mouvement et des comptes gelés. Procéder notamment aux relances sur comptes dormants et/ou irréguliers

Atteinte des Indicateurs de Performance

Assurer les instructions et le renouvellement des dossiers de financement

Assurer le suivi de l’apurement des cautions échues

Superviser et contrôler l’ensemble des activités de l’agence (opérations de caisse, de guichet)

Surveiller de façon permanente les comptes internes de l’agence

Veiller sur le patrimoine de l’agence

Prendre en charge toute autre tâche émanant de la hiérarchie

Suivi des recommandations de l’Audit

Indicateurs de Performance

Niveau d’atteinte des objectifs fixés

Taux de satisfaction des clients de l’agence

Renouvellement à temps des dossiers échus

Fidélisation de la clientèle

Respect des remontées périodiques

Formations et Expériences

Bac + 3 ou 4 avec minimum 3 ans d’expérience en Banque

· Sens commercial et orientation résultats

· Connaissances en matière de financements

· Bonne connaissance des techniques bancaires et commerciales

· Maîtrise des opérations bancaires

Compétences Techniques :

Compétences Comportementales

Engagement

Communication

Établissement de relations/Esprit d’équipe

Endurance

Responsabilité

Orientation client

Bonne organisation personnelle et esprit d ’initiative

Compétences Leadership

Capacité à détecter et saisir les opportunités commerciales

Planification et organisation

Esprit d’équipe

Motivation

Carrière

Chef d’Agence – Responsable Zone – Directeur Département – DGA

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